The number of inspectors on Birmingham buses has doubled.
National Express West Midlands say the move will help cut the number of fare dodgers after figures revealed that 24,000 people failed pay the correct fare in 2013.
Bosses also hope an increase in inspectors will bring about a reduction in anti-social behaviour on the city’s buses.
Peter Coates, managing director of National Express West Midlands, said:
“We take fare dodging and anti-social behaviour on our buses very seriously. We know that our customers don’t want people putting their feet on seats, playing loud music and refusing to pay their fares, and that is why we have doubled the number of our inspectors.
We take a zero tolerance policy against people who refuse to pay their way and those disrupting law abiding passengers’ journeys.
“As a result of the action we have taken, anti-social behaviour has fallen by 61 per cent in the last five years and we will work hard to ensure that this fall continues.”
A Safer Travel Police Team are also working alongside inspectors to tackle anti-social behaviour and will carry out targeted patrols on key routes and hotspots in and out of Birmingham city centre.